Questions and Answers

The following are some answers to Frequently Asked Questions concerning Single Sign On.

  What is Single Sign On (SSO)?
  Single Sign On Key Terms
  How do I change my SSO account ?
  What is a Challenge Response?
  What is a timeout?
 

What is Single Sign On (SSO)?

GE Single Sign On (SSO) is a company-wide security and navigation feature designed to allow users to securely sign on and move between GE's web sites.

For access to this site:

You must have a valid GE Single Sign On User ID and Password. To register for GE Single Sign On, please select one of the following:

  • GE Employees or Contractors/Consultants WITH an active GE email address with access to most GE intranet/internet applications. Click Here
  • Suppliers/Vendors WITHOUT an active GE email address and with restricted access to most GE internet/intranet applications. Click Here

As a security feature:

  • SSO allows you to set your own SSO Password that you may change online at any time.
    • Your SSO Password is a combination of letters, embedded numbers and special characters that you may reset only by answering one Challenge Response that you establish.(see What is a Challenge Response? for more information).

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Single Sign On Key Terms

  • SSO = Acronym for GE Single Sign On.

  • SSO account = Your SSO account refers to your SSO User ID and Password For access to this site, your SSO Password authorizes your access to the site and has the same effect as your signature.

  • GE Worker ID = Your SSO account refers to your SSO User ID and Password. A GE Worker ID is a 9-digit number that uniquely identifies every GE employee and contractor. For most users, your SSO User ID will be the same as your GE Worker ID.

  • B2B Account = This applies account information for Suppliers and Vendors using GE Single Sign On.

  • Cookie = A cookie is a very small data file that is placed on your computer and is used to recognize you when you sign on or return to a site. As a security feature, the cookie is active only during your browser session or until you log off. Unauthorized users may use your browser to access your personal information if you step away from your computer without closing your browser or logging off.

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How do I change my SSO account ?

The Modify Account menu on the sign on screen allows you to update your SSO account at any time.

Simply select from the options in the menu and enter the required information. You will receive a system-generated email message confirming the changes you made to your account.

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What is a Challenge Response?

Challenge questions are special question that you will answer during the SSO registration process. The answer you provide -- your Challenge Response -- will be used as a confirmation if you need to reset your Password, so it is important that you remember the answers you provide during registration. Your Challenge Response need only follow the guidelines for character length (outlined during the registration process). You are the source for the data you provide and it will only be used for Password reset.

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What is a timeout?

All sites have a "timeout" setting, which means that your SSO session will become invalid after a certain period of inactivity. This is a security precaution so that your account can not be used if you are away from your computer for a period of time. Depending on the security of the information presented on a site, the timeout settings for different sites will vary.

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